Refund policy

NEW ITEMS - If you are not happy with your purchase due to it being defective or damaged, please contact us within 30 days and we will talk through a refund. To return an item for a refund, the item(s) must be unworn, unwashed, unused and in its original condition with all tags intact.

RENTED ITEMS - If you are not happy with your rented items, login to your account to manage your return. 

If you are unsure about a product, please contact us on sales@onchicbabyclothes.com and we will be happy to help.